Last updated Aug 11, 2026

Your GDPR rights

If you are in the European Economic Area or the UK, the GDPR gives you these rights - and we honor them for everyone, everywhere.

Your rights

  • Access: a copy of the personal data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: delete your data - including the right to be forgotten.
  • Restriction: limit how we process your data.
  • Portability: receive your data in a machine-readable format.
  • Objection: object to processing based on legitimate interests.

How to exercise them

The fastest paths are built into the product: Settings → Export my data gives you a full machine-readable copy, and Settings → Delete my account erases your data (deletion starts immediately and completes within 24 hours). For anything else, email hello@moveonfromyourex.com and we will respond within 30 days, as the GDPR requires.

What we keep after deletion

After you delete your account we retain only a minimal deletion record (email, date, and the fact of deletion) for up to 7 years so we can honor requests and prevent fraud. It contains no chat content.

Complaints

You can always contact us first and we will do our best to resolve the issue. You also have the right to lodge a complaint with your local data protection supervisory authority.